FERPA for Staff
Vanderbilt University is committed to the protection and confidentiality of student education records, adhering closely to the guidelines established by the Family Educational Rights and Privacy Act.
The Family Educational Rights and Privacy Act (FERPA) is a federal law designed to protect the privacy of education records, to establish the right of students to inspect and review their education records, and to provide guidelines for the correction of inaccurate and misleading data through informal and formal hearings.
FERPA Tutorial: This tutorial is designed to provide a base-level knowledge of the rules governing the release of student information. The tutorial takes 10-15 minutes to complete and is required for access to student records systems.
FERPA Presentation: This document is used for campus presentations on the basics of FERPA.
FERPA Training: The Office of the University Registrar provides in-person training several times per year. Please inquire about FERPA training opportunities for individual schools/departments by sending email to email@example.com.
FERPA FAQ: Frequently asked questions regarding the protection of student records.
FERPA-protected data should never be sent via email, as this is not a secure method of transmitting sensitive data. Restricted information such as grades, GPA, or personally identifiable information such as Social Security number should never be sent through email. Please take care not to forward or reply to emails which are sent to you containing sensitive data without removing such data prior to transmission. Consider using Box for Vanderbilt if you need to transmit student education records electronically. For assistance using Box for Vanderbilt refer to Vanderbilt University Information Technology's detailed user guides or the Office of the University Registrar's document sharing user guide.
Storing and transferring FERPA-protected data via Box and other cloud services
Due to federal, state and local laws, and university policies and standards, Box and other cloud computing services should not be used to store, collect, or share sensitive data regulated by FERPA. Vanderbilt's Box Storage page provides more information concerning data storage guidelines. Consider using Box for Vanderbilt if you need to transmit student education records electronically. For assistance using Box for Vanderbilt, refer to Vanderbilt University Information Technology's detailed user guides or the Office of the University Registrar's document sharing user guide.
Obtaining consent from students
Once a student begins attending an institution of post-secondary education, all privacy rights move to that student. The general principle is that student education records are considered confidential and may not be released to third parties (including parents) without the written consent of the student.
Such things as progress in a course, deficiencies in a subject area, scores and grades on papers, exams, etc., are all examples of information that make up part of the student's education record. This information is protected under FERPA and requires student consent for release. Staff members who are contacted by a parent to speak about a student's academic performance should refer the parent to the department's director of undergraduate studies or director of graduate studies.
Sharing student information with a faculty or staff memberIn general, you may share information from a student’s record internally with other faculty and staff if the person you are sharing the information with has a need to know (they need the information to perform their normal job duties). If the information does not relate to the person’s job duties, it should not be shared.
Sharing student information with officially registered student groups
Student groups do not have legitimate educational interest and consequently may not be given confidential information about a student or students without each student’s written consent.
Subpoenas concerning student educational records
All subpoenas concerning student educational records should be sent to the Office of the General Counsel. The Office of the General Counsel will determine whether and how to comply with the subpoena and will determine whether student notification of compliance is required.
Crisis Situations/EmergenciesIf non-directory information is needed to resolve a crisis or emergency situation, an education institution may release that information if the institution determines that the information is "necessary to protect the health or safety of the student or other individuals." In the case of an emergency, contact the appropriate individuals (e.g., Vanderbilt Police Department, Dean of Students, the Office of the Provost, or Vanderbilt Student Health Center) and describe the situation that led you to make the call. Document with whom you spoke, when you called or were called, and the details of your conversation.
Letters of RecommendationWritten permission of the student is required for a letter of recommendation if any information included in the recommendation is part of the "education record" (grades, GPA, and other non-directory information) or is an assessment of a student's performance, such as her/his rank in the class. Statements made from personal observation or knowledge do not require a signed release.
Whom to contact with questions/concerns
If you have questions about FERPA, please contact the Office of the University Registrar by email at firstname.lastname@example.org or by phone at (615) 322-7701.